Our mission : humanize customer experience
Founded in March 2011 by Erwan Minier, Visiofair, Target First’s developer, specializes in the management of instantaneous client e-relationships. Our goal is to help companies humanize a visitor’s Internet browsing click stream in order to increase their turnover, conversion rate, and customer satisfaction.
Target First is the best solution to cleverly invite Internet users to chat. Our solutions makes it possible for clients to dialog with an agent using the most appropriate communication channel (proactive chat, live chat, call back, etc.) to deliver a rich and personalized browsing experience. We offer immediate assistance at the right time, with the right message, to the right person, on various devices (mobile, tablet, pc) thanks to an intelligent targeting engine.
Creating strong relationships
We want to create strong and genuine relationships within the Target First team. All of our employees share the same values; that’s to say passion, an innovative mind, a willingness to take initiatives, team spirit and open-mindedness. These values inspire us to work together, offer outstanding customer service, and strive to offer the best online chat solution.