Follow your live website users in real time

Follow your live website users in real time

The monitoring tool allows you to track customer navigation in real time

and identify high value-added users.

Alertes prospect en ligne

The behavioral targeting engine included in our live chat au live chat allows you to identify real-time users with high added value. Leads are ranked according to the filled filters (red squares).

Prospect recongniction

Identify your online users and customize customer support. Each user has a unique ID, linked to his IP address. The visitor record can be completed by your comments, location and third party data.

Pages visited by your users

Follow the browsing route of your users in real time and understand the trends. In addition to the current page, you can also see the pages viewed since the first visit on your website.

Chat history

heck the customer chat history directly from the traffic page (tracking page). This data allows you to understand customer issues and limit the processing time of the different requests.