Support

Don’t worry, our Target First expert teams will take care of everything!

Target First Support

Discover our consulting approach based on listening to our loyal customers, combined with technical and marketing skills to determine the right targeting strategy and the right tool to maximize your digital performance.

Accompagnement target first

Exchange

Take advantage of our Setup service for any license creation. Our experts will assist you in setting up the solution: creation of the license and user accounts, transmission of useful information and installation assistance.

Accompagnement target first

Collaborate

Participate in workshops with our multidisciplinary team to determine the right objectives and the right tools (click to chat, click to call, chatbot…) and come up with an operational action plan that meets your expectations.

Accompagnement target first

Succeed

Maximize your chances of success thanks to the technical assistance available to the service’s customer users by email. Target First is committed to answering the problem raised by the customer within 24 hours of receiving it.

We propose different offers to accompany you at each step of your project. Let our experts guide you!

Performance audit

An in-depth analysis of the customer journey on your site using specific diagnostic tools: audience, performance indicators, volume of activity, interactivity, acquisition tunnel, under the supervision of our experts, to identify and propose appearance and display parameters and targeting filters to manage the display of Target First on your site.

We’ll give you the keys to independently modify the appearance and display settings and change the targeting filters to manage the display of Target First on your site.

At the same time, you can monitor your performance and that of your agents with the Target First dashboard.

Request a quote for a performance audit

Accompagnement target first
Accompagnement target first

Turnkey training

Benefit from a presentation of the functionalities associated with the solution to help you better visualize the possibilities of the tool and to take it in hand. You will go through the different sections of the platform in order to identify a hot prospect, fill in a lead or set up the chat incentive.

We also offer a training component to acquire the methods and tips to engage in conversation, set up message notifications and thus maximize the conversion rate of your agents.

Request a quote for training with an expert

Strategic support

A dedicated Success Manager will accompany you on a daily basis and put his expertise at your service to optimize your ROI over the long term.

We will present you with an analysis of your performance in terms of KPIs (activity volume, agent performance indicators, sales, conversation rate, etc.) in order to maximize your proactive chat response rate and your conversion rate.

We recommend that you perform an assessment after at least 3 months of using Target First, without any major changes to the filters in place during this period, so that the analysis is relevant and it is possible to define areas of progress to improve performance.

Request a quote for the strategic coaching service

Accompagnement target first
My Agile Privacy
This website uses technical and profiling cookies. Clicking on "Accept" authorises all profiling cookies. Clicking on "Refuse" or the X will refuse all profiling cookies. By clicking on "Customise" you can select which profiling cookies to activate.
Warning: some page functionalities could not work due to your privacy choices