AI Personal Assistant for Business Every visitor deserves a personal shopping assistant

Based on Generative AI and available in three modes (Q&A, Ask, Search), the AI Assistant uses your data and general knowledge to deliver the most reliable answers on the market.

  • Secure
  • Highly reliable answers
  • Connected to your data

AI Assistant understands and supports your visitors

Your customers are more impatient than ever—they expect fast, accurate answers at every step of the journey. That’s exactly what our AI Assistants deliver.

Voice input & audio playback

Voice input & audio playback

What’s more natural than speaking a need and hearing the response—effortlessly, in any language?

Conversation context

Conversation context

Our AI Assistants remember previous exchanges and adapt easily to topic changes. Your visitors never need to repeat themselves or start over.

Carousel & side panel

Carousel & side panel

Answers are displayed as product cards with visuals, pricing, and descriptions. One click opens the product in the widget’s side panel to finalize the purchase.

Quick access

Quick access

Everything is within reach: add products to favorites, request a quote, contact support or an advisor (phone, live chat).

Advanced analytics

Advanced analytics

Track your performance with metrics: conversion rate, sales, satisfaction, engagement, popular topics and products…

4 ways to use the AI Assistant

Enhance your customer experience

Navigation help

Provide high-quality answers to ensure visitors find what they’re looking for.

Purchase assistance

Our custom AI is built for e-commerce, guiding visitors into becoming customers.

After-sales service

Questions? The AI Assistant replies using your own data.

24/7 customer support

Your future chatbot is always ready to answer with accuracy and reliability.

Avatar François Pellé

François PelléStore Director, Éditions Eyrolles

“Since implementing Target First’s AI Chatbot, we’ve halved our customer support team.”

FAQs

  • How long does it take to deploy the solution?
  • What is a Token?
  • Can the ChatBot escalate to a human advisor?

How long does it take to deploy the solution?

2 weeks is enough for a support chatbot. A “Sales” chatbot takes 4 to 6 weeks, depending on your team’s responsiveness.

What is a Token?

A token is the AI usage unit—equivalent to 4 characters. Each conversation consumes tokens, which are used to calculate the final billing.

Can the ChatBot escalate to a human advisor?

Yes. Our solution includes all conversation channels, and flow orchestration is natively integrated in Target First.