CHATBOT TARGET FIRST
Automate part of your customer service
The chatbot is active 24/7 and can be programed to interacte in any language. Chatbots are designed to relieve the advisors of some of their work by answering the most frequently asked questions. With an increased intelligence, he enriches his knowledge base gradually, wich allow it to engage a logical dialogue with your website users.
From your structured data or not, we will build a knowledge base, preliminary step to the training of the bot. This data will then be transformed into knowledge that can be used directly by your call center. In self-learning mode and with moderation, your teams will grow the knowledge base while updating it. At any time, the Bot knows how to pass the hand to the adviser if the context requires it.
Target First’s promise is giving to his customers the ability to set up in a simple way the establishemeny of the chatbots on their website.
They will simply develop decision trees, validate the proposition of lexical variants, add some intentions…