Create your own ChatGPT with all your site content
All within a secure, privacy-focused, omnichannel conversational platform
Chat – ChatGPT – Artificial Intelligence – Whatsapp – Visio Chat – Call back – Meeting
Every day, 300 customer brands use Target First solutions and engage in more than 3 million conversations
Target First is the Conversational Platform that connects the company with its customers. Connected to ChatGPT, it’s No Code and very easy to use. Effortlessly, you connect ChatGPT to the content of your site to design a personalized chatbot dedicated to your business. The knowledge base can be enriched by injecting simple PDF documents. Most of the work is done by ChatGPT’s Artificial Intelligence. Through its behavioral targeting algorithm, Target First exploits browsing data to target web users, proactively engage them in conversation and convert 37% of them into customers.
Target first customer relations tools
Attentive to your strategy, Target First offers you the appropriate tools
CHAT
Live chat enables you to provide an instant response to your customers’ questions, accompany them through their browsing and improve your conversion rate.
ChatGPT powered by Target First
ChatGPT’s artificial intelligence, enhanced by your own data, can handle around 30% of your current requests.
VISIO ASSISTANCE
Launch a Visio channel in just 1 click for greater customer engagement and optimized results.
CALL BACK
Offer your web users the possibility of being called back immediately and free of charge via Click to Call.
MEETING
You enable your targeted web users to schedule an appointment according to YOUR availability, thanks to a synchronized calendar.
MESSAGING
Never miss a chat thanks to messaging. Even when your advisors are unavailable, find your visitors’ messages in your backoffice as deferred messages.
PUSH MARKETING
Create and personalize your push marketing according to audience and timing.
LIVE SHOPPING
Put your sales staff at the heart of the digital sales process with video. Respond directly to a customer’s question about a product.
Reduce your customer relations costs
The Artificial Intelligence of ChatGPT powered by Target First enables the Chatbot to hold a conversation with a human in natural language. Beyond understanding everything, from poorly-written sentences to misspelled words, it analyzes information and asks the right questions to provide an appropriate response. Target First connects to your business tools to provide relevant answers, without having to call on your teams. This could be a question about parcel tracking, merchandise availability, the status of a ticket, or how to contact your advisors.
Optimize your costs
65% of conversions processed by Chatbot
Increase your sales
Chatbot conversion rates can reach 25%.
Improving the Customer Experience
Target First contributes to continuous NPS improvement