TARGET FIRST & FRESHWORKS
Combine their technologies to create the most complete and fastest-returning Customer Relationship Solution
FRESHWORKS & TARGET FIRST
The best way to convert your visitors into prospects and customers
Our conversational platform is easy, complete and powerful. It allows you to communicate 24/7 with your visitors via :
- Chat
- Visio Chat
- Chatbot
- Web Call Back
- Messenger
Target First offers an easy, intuitive back-office for setting targeting rules and analyzing your human and sales performance.
Use Target First to talk to the right visitors at the right time.
The best way to engage in meaningful conversations, on every channel and with every customer.
Freshworks offre la solution de support client la plus complète et la plus rapide à rentabiliser :
- Simplifies requests and puts customers back in control by offering them the support they expect, on the channel of their choice.
- Provides more context for advisors, uses automation to proactively respond to customer needs, and suggests the best course of action
- Increases speed of resolution while delivering quality customer service.
Freshworks offers a 360° view (e-mail, telephone, chat, social networks, etc.) of customer interactions to provide a personalized shopping experience.
Use Freshworks to better manage your customer support
A single Back-Office to manage everything
Optimal customer relationship management requires a single platform.
Interactions with the same customer are multiple and omnichannel, so consolidating data has become essential.
Our new Platform makes it possible. With the best of Target First and Freshworks, you have a single platform to talk to your customers. From ticket management to CRM, including interactions via Chat, Chatbot, Visio Chat or Whatsapp, everything is managed in a single place. The result is incredible organizational and economic performance.
Interested in our solutions?
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