The chatbot welcomes and advises your customers 24/7.
Delegate to the chatbot the low added value chats and improve the daily life of your advisors.
Chatbot Target First
Automate the customer experience
Active 24/7, and able to be programmed to interact in any language, chatbots are designed to relieve advisors of some of their work by answering the most frequent questions. Equipped with augmented intelligence, it enriches its knowledge base progressively, allowing it to engage in a logical dialogue with an Internet user.
Designing your Target First Chatbot
Target First completes its conversational tools and now allows its customers to design, train and develop their chatbots. Very easy to use, you can independently develop your chatbot.
Discover also our video tutorials to understand how to create your chatbot easily and quickly with Target First.
Increase the conversion rate with Artificial Intelligence
Based on multiple criteria such as browsing history, e-commerce interactions, shopping cart, CRM data, Google Analytics, DMP data, geolocation, etc., you can precisely define your target audience and improve your conversion rate.
The chatbot, inseparable from the human chat
Target First’s promise is to give its customers the possibility of setting up chatbots on their sites very simply. They can easily create decision trees, validate lexical variants, add intentions, etc.
You have a project ? We are at your side !
Watson & Target First
With Watson, Target First harnesses and integrates the power of artificial intelligence
With Watson, Target First harnesses and integrates the power of artificial intelligence
Collecting data
From your structured or unstructured data, we will build a knowledge base.
Transform
This data will then be transformed into knowledge that can be used directly by your teleconsultants.
Creating value
In self-learning mode and with moderation, your teams will grow the knowledge base while updating it.
This year, Watson will be Target First’s best friend
Watson’s skills are multiple
- Chat
- Exchange in natural language
- Translate instantly
- Detect tone and moods (joy, sadness, displeasure, fear, anger…)
- Convert speech into text and vice versa
- Recognize on a photo or a document, a subject to be treated (for example: an identity card)
- Use an existing knowledge base to accelerate learning
Through this alliance, we aim to mix our respective services to collaborate in synergy. Indeed, many of our customers express the wish to deploy a chatbot to take care of their customers on recurrent issues that do not necessarily require the intervention of expert tele-advisors. At the same time, they also express the need to be able to escalate to a “human” agent if necessary. This is where our collaboration comes in!
Target First’s promise in integrating Watson is to give our customers the possibility to set up a chatbot on their website in a very simple and intuitive way. From the development of decision trees to the proposal of lexical variants.
The Target First’s Chatbot powered by Watson will be able to
Understand
With the Target First chatbot powered by Watson, unstructured data such as text, images, and audio and video data are analyzed.
Reasoning
We are able to make recommendations of answers to the tele-counsellors, which take into account the context, the mood, the tastes.
Interact
You can engage in a natural language conversation with the user and switch to a human tele-advisor if necessary.
