Track your users in real time
Thanks to the real-time monitoring tool, you can analyze the customer journey, identify high value-added Internet users and anticipate their needs.
Real-Time Target First Monitoring
The monitoring tool allows you to track customer navigation in real time and identify high-value users.
Online prospect alerts
The behavioral targeting engine integrated into the live chat allows you to identify in real time the Internet users with high added value. The prospects are classified according to the filters filled in (red squares).
Online prospect alerts
Identify your online users and personalize customer support. Each visitor has a unique identifier linked to his IP. The visitor record can be enriched with your comments, location and third party data.
Pages visited by your users
Track your users’ browsing patterns in real time and understand trends. In addition to the current page, you can also see the pages visited since the first visit to your site.
Chat history
View the customer chat history directly from the traffic page (tracking page). This data allows you to understand customer issues and limit the time it takes to process requests.
