Our mission: To humanize the online customer relationship

Founded in March 2011 by Erwan Minier, Visiofair, developer of Target First, specializes in instantaneous customer relationship management. Our mission is to help companies put the human element back at the heart of the Internet user’s browsing experience in order to increase their sales, conversion rate and customer satisfaction.

Target First is the best solution for intelligently inviting people to chat. Our solutions enable customers to engage with the most appropriate communication channel (chat, audio or video), to deliver rich and personalized browsing experiences. We provide instantaneous assistance at the right time, with the right message, to the right person on mobile, tablet and desktop with the intelligent targeting engine.

Building strong relationships

We want to build strong relationships within the Target First team, not superficial ones. All of our employees share common values of passion, innovation and entrepreneurship, team spirit, and openness. It’s what inspires us to work together, to provide exceptional customer service, and to evolve to deliver the best intelligent online chat solution.

Target First it’s

Passion for a job that touches people. Creating an intelligent targeting engine means getting to know the client’s objectives, knowing how to listen to them and anticipate their needs.

Consumer behavior is constantly evolving, which calls for constant pushing of the boundaries of performance. At Target First, we value optimism, humility and creativity.

The team members collaborate according to the skills and know-how of each one. Respect for others, listening and solidarity are values shared within the organization.

At Target First, people are at the heart of the organization and we want to develop autonomy and open-mindedness. This also means being a good listener, understanding expectations from different cultures and being open to others.