Customer journey optimization
Increase your conversion rate and your average basket with Target First, which knows who to talk to, when and how.
Target First customer journey optimization
The solution for interacting with your customers throughout their buying journey
In 1 click, engage with the highest potential visitor, at the right time, with the right message and the right channel.
In a matter of minutes, you can direct user behavior by creating a personalized targeting campaign. Define an objective, a target audience and an associated type of engagement. Depending on their browsing behavior, the user receives a live chat invitation, a personalized marketing push, a free immediate or deferred callback pop-up.
Reduce the cost per contact and gain in efficiency
By targeting your visitors, you save time by going directly to the prospects with the highest potential. This makes it easier for your sales and marketing teams to qualify them.
Analyze the performance of your teams directly from Target First to optimize the handling of visitors and thus gain in efficiency. Sharing best practices among consultants is an excellent way to improve performance.
Boost your conversion rate
Target First analyzes millions of visitor data sets in real time to rank visitors by importance. Engage your hottest visitors through the various contact channels offered. The result: an average conversion rate of 25%.
