Is the role of the human being in customer relations threatened by self-care ?
The world of customer relations is by nature constantly evolving. Consumers are changing their behavior, [...]
Read moreTips for recruiting and retaining your advisors
Your customer service is strategic to your company. Your advisors have a mission of the utmost importance. [...]
Read moreVisio Sales Target First
Don’t chat anymore, visualize ! Target First’s Visio Chat is a unique solution that requires no [...]
Read moreNew « Look & Feel » Widget 2022
What to expect? Target First is updating its chat widget for 2022! A new design and new features are now [...]
Read moreThe customer at the centre of marketing strategy
The consumer is increasingly demanding and does not hesitate to compare products and prices before buying. [...]
Read moreThe Chatbot: your future colleague?
Artificial intelligence may still seem distant, a technology of the future, but in truth it is already [...]
Read more6 ways to improve your customer relationship
Customer satisfaction at the heart of your strategy This notion may seem obvious, and yet ! Today, too many [...]
Read moreHow can we conceive the future of customer service ?
In 2021, customer service is often at the heart of business life and the reflection of their health. Almost [...]
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