24 search results for "chatbot"
Technology, a tool at the service of people
Technology is a tool that has been created to make people’s lives easier and more comfortable. It has been developed to meet the needs and expectations of individuals, whether for work, leisure or daily life. Technology is used for many [...]
Read more Technology, a tool at the service of peopleWhat to do when you have too many clients ?
Do you have too many clients ? It’s a good problem to have financially, but a quick way to burn out. Check out these 3 solutions to get your customers under control. Increase your prices If you have too many clients, it means [...]
Read more What to do when you have too many clients ?Manage your e-reputation before it’s too late !
If you want to perform well on the web, you need to work on your online reputation. It is so easy for your customers to provide feedback on your products or services, that you need to keep control of your e-reputation. A negative online review [...]
Read more Manage your e-reputation before it’s too late !Is the role of the human being in customer relations threatened by self-care ?
The world of customer relations is by nature constantly evolving. Consumers are changing their behavior, and new technologies are contributing to this. The temptation for brands to promote self-care is great. According to a Forrester study, 72% [...]
Read more Is the role of the human being in customer relations threatened by self-care ?Tips for recruiting and retaining your advisors
Your customer service is strategic to your company. Your advisors have a mission of the utmost importance. They are therefore expected to provide a quality response and to take care of your customers. Finally, their responsiveness must be [...]
Read more Tips for recruiting and retaining your advisorsThe customer at the centre of marketing strategy
The consumer is increasingly demanding and does not hesitate to compare products and prices before buying. According to a recent Wearesocial study, 82% of French Internet users did online searches before their purchase. With the development of [...]
Read more The customer at the centre of marketing strategy6 ways to improve your customer relationship
Customer satisfaction at the heart of your strategy This notion may seem obvious, and yet ! Today, too many companies are only looking at their profit and loss account, without worrying about other indicators that are also (or even more) [...]
Read more 6 ways to improve your customer relationship